I had water in the basement as a result of a plugged condenser hose on the furnace. The receptionist was so knowledgeable that she figured out the problem over the phone. A technician was at my house within a few hours. He put on a hose that would not plug as easily. Because we recently had our annual service maintenance they did not charge me for a service call. Highly recommend them. Service over the past 4 years has been great!
A maintenance check by another firm revealed $1,500+ of needed repairs for a 14-year-old builder-grade system. We asked that firm for a bid on a new system. That firm was fine, reputable, and honest, but the bid seemed high for a rather modest system – 80% and 14 SEER. A coworker recommended Interstate. The job was done well and explained to us for ongoing maintenance. Total cost was much more reasonable for a better system. I’ve recommended Interstate to a couple people since and will continue.
I am so pleased with the whole experience! Leroy was on time and very pleasant and very knowledgeable. He thoroughly checked out both our furnace and AC and accurately diagnosed a capacitor and a fuse and corrected both problems. I was convinced we would have to replace both and the fact that they didn’t try to needlessly sell us new unit means I will absolutely be using their company when I do need to replace them so happy to be able to strongly recommend this company and a huge shout out to Leroy who was careful and professional even late on a Friday.
Extremely happy with their service. Have used them for 5 years and they have NEVER tired to upsell me. Honest and trustworthy.
The compressor in our 15 year old air conditioner shorted out when it was 96 degrees and 70% humidity. Our house became uncomfortable quickly. We had to stay in a nearby hotel.
I had a proposal from Interstate from May 2020 so I called them to update the proposal. Jean was able to update the proposal in minutes and answer all my questions. It was a easy, quick decision to buy our new air conditioner from Interstate because they had the best price and they had the unit we needed in inventory. Other contractors I called had no inventory and were looking in other cities for the unit we needed.
Interstate installed our new air conditioner the next day. They sent three pleasant, clean cut technicians to install our new unit. Brain, Leroy and Lowell had our new air conditioner installed in three hours. They did a craftsman job of installing our new unit.
I am hard to impress and I am impressed with Interstate.